Susan Williams

I am truly Honoured and delighted to be working with Viva Retirement Solutions, their reputation in the industry is second to none! When I started my search for a new company to call my home, I wanted more than anything to work with likeminded people, real people that put their clients’ needs and wants above the ££. The company had to be client centric, compliant and blemish free and so my search began, I decided to talk to as many industry professionals as I could, Brokers, Lenders and Solicitors. The name Viva was at the top of all their lists, so when Viva said yes to me, I jumped in with both feet and I have not looked back since. My career in the Financial Services Industry and Property markets spans over 25 years, I still have clients that go back to my early years 1992. I genuinely believe in what I do and have always been committed to providing the best advice and service that I can for all my clients and regularly go the extra mile to get the job done. Lifetime Mortgages/Equity Release as it stands today is a modern- day solution for a modern day problem. Having previously worked as a Mortgage broker, IFA, running my own business and as an Estate Agent the calls I now get from my clients after we have listened, recommended and actioned the plan is nothing short of humbling, the gratitude is overwhelming. I am lucky to work in an industry that enables people to live the life that they want. Not the one their circumstances force on them. Long live later life lending! I live in the beautiful Surrey countryside with my amazing husband and Cockapoo dog, Wilfred! When I am not working, I love nothing more than walking the Wilf, restoring furniture, cooking and spending time with my family. Just to let you know ..... viva Retirement Solutions fee for arranging a Lifetime mortgage is £750 payable only on completion. Research has shown that some companies charge over £1,500 or 1.95% of the loan, whatever is greater, for this service including a letter of suitability. Equity release will reduce the value of your estate and could affect eligibility to means tested benefits. I will be able to assess and explain this to you.